Money Refund Policy

Hr Sessions will issue 100% of the order amount as a refund if all live webinars / On-Demand /Pre Recorded Webinars are being cancelled on the following circumstances:-

• Cancelled by Hr Sessions due to unforeseen circumstances/technical problems.
• Cancelled by a customer before the webinar date.

Hr Sessions do not hold any liability to refund in the following scenario:-

• If a customer/attendee has left the webinar in the middle of it/after logging in.
• If there is any technical problem at the customer/attendee’s end.
• If a customer is not satisfied with the presentation or audio content of the webinar.

• Hr Sessions will issue a 100% money refund, in case of cancellation of DVD/CD or Transcript before the webinar commencement date.
• If you have received a damaged or non-functional DVD/CD, then the customer shall return it within 20 days after delivery. No refund is possible in the case of DVDs/CD, Transcript or any other digital downloads.

This Policy is applicable if the customer has bought any combination of Live Webinar, On-demand, DVD, Transcript or any digital download.

• If you are making a part cancellation of the order, For e.g. – If you have bought a Combo offer of live Webinar + DVD and decided to cancel the DVD from it. You will be charged according to the original price of the Live Webinar and the rest of the amount will refunded back to your account.
• Policy for Live/On-demand/Pre-recorded Webinar and DVD/Transcript/Any digital download stands along with this combo offer policy.

Please get in touch with our Customer Care for more details on the refund process for combo offers.